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DELIVERY METHODS AND CHARGES
We have recently reduced our delivery rates,
passing on the reduction in our costs directly
to our customers.
Delivery rates are calculated on a combination
of size and weight and vary from product
to product.
Delivery is calculated based on the number
of items that you purchase and vary from
product to product, up to a maximum delivery
charge of £30.00*#. Your delivery
charge for your selection will be clearly
shown in your shopping basket before any
charge is made to your card.
Standard Delivery Charges (UK Mainland
Only)
Tool Kit £4.00
Lettering £4.00
Decorative Panels £4.00
Film Roll x 1 with or without Toolkit £6.00
Film Roll x 2 with or without Toolkit £10.00
Film Roll x 3 with or without Toolkit £10.00
Film Roll x 4 to 10 with or without Toolkit
£15.00
Film Roll x 11 or more with or without Toolkit
£30.00
If customers so wish, with notice, we will
accept collections from our premises by
third party couriers. Please contact us
when placing your order if you wish to exercise
this option.
We use two main methods of shipping :
UK DELIVERIES - ROYAL MAIL & CITYLINK
Most deliveries will be received within
3 - 5 working days of order.
Royal mail is used predominantly for products
with dimensions of less than 1m.
Citylink are used for
all window film kits. Delivery is usually
the next working day after standard processing
and desptach unless you request otherwise.
City Link aim to deliver NEXT WORKING
DAY, between 8:30 am and 5:30pm
(weekdays Mon-Fri). They do not specify
delivery times.
City Link’s aim
is to deliver the consignment and not to
take it back to the depot, if at all possible.
The driver will try up to 2 houses,
either side of the delivery property they
are delivering to, and asked the occupant
to accept the delivery. The occupant doesn’t
have to accept the consignment.
The aim of leaving the consignment
with a neighbour is to save any
inconvenience to the client, having to contact
the depot to arrange a second attempt delivery
or collection from your local depot.
If this is not suitable and you prefer
your order to be delivered to the ONLY
delivery address provided, please specify
this on your order. Do not to deliver to
your next door neighbours/no. x house.
This information can be submitted
in the text box at the bottom of
the address page asking for “Additional
Information” – this is where
you can specify, “please do not delivery
to my neighbours”, or “delivery
to this address only”.
All prices include VAT.
OVERSEAS DELIVERIES - ROYAL MAIL, PARCELFORCE
& CITYLINK (or partners)
Most deliveries will be received within
10 - 14 working days of order. Please contact
us to get a quote for delivery charges.
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Should you wish to arrange collection from
ourselves use the Collection Option in the
shopping cart. Please allow 48 hours for
preparation of your products. We will e
mail you with confirmation that your order
is ready for collection or you can contact
us on +44 (0)1709 838155 during normal working
hours with special requirements.
*For rolls of film, deliveries to non-mainland
addresses, that still have a UK post code
will be subject to an additional £20.00
over water charge. Smaller items will still
be sent via Royal Mail and will not attract
this premium.
#For larger or heavier shipments it may
be neccessary to employ specialist packaging
or courier services. shop4windowfilms retain
the right to select the most cost effective
method of delivery of goods, which may incur
additional costs to the customer. These
costs will be notified, in advance, to the
customer. Goods will not be despatched without
authorisation for any additional charges
incurred using specialist delivery methods.
Sureguard Energy Services
Ltd. 2008 E & O E.
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